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ISO 13485:2016 specifies requirements for a quality management system where an organization needs to demonstrate its ability to provide medical devices and related services that consistently meet customer.

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ISO/IEC 20000-1:2011 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS.

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TL 9000 is a quality management system standard designed by the QuEST Forum in 1998. It was created to focus on supply chain directives throughout the international telecommunications industry.

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ISO 10002:2018 gives guidelines for the process of complaints handling related to products and services within an organization, including planning, design, development, operation, maintenance and improvement

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SysmacHead Office
Suite 17, The Iridium Building, Umm Suqeim Road, P.O. Box: 340699, Dubai - UAE
GET IN TOUCHSysmac Social links
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